This privacy policy (“Policy”) describes how personally identifiable information (“Personal Information”) you may provide in the “FAST FOX” mobile application (“Mobile Application” or “Service”) and any of its related products and services (collectively “Services”) is collected, protected and used. This Policy is a legally binding agreement between you (“User”, “you”, or “your”) and this mobile application developer or its business associates (“Operator”, “we”, “us” or “our”). By accessing and using the mobile application and services, you acknowledge that you have read, understood and agree to be bound by the terms of this Policy.

Collection of information
When you use the Mobile Application, our servers automatically record information that your device sends. This data may include information such as your device’s IP address and location, device name and version, operating system type and version, language preferences, information you search for in the Mobile Application, access times and dates, and other statistics. The legal basis for the temporary storage of Personal Information automatically collected by us is based on the EU General Data Protection Regulation 2016/679 and the legislation of Republic of Moldova.

Collection of Personal Information
You can access and use the Mobile Application and Services without revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features in the Mobile Application, you may be asked to provide certain Personal Information. We receive and store any information you knowingly provide to us when you create an account, make a purchase or fill any online forms in the Mobile Application. When required, this information may include the following:
Personal details such name, surname, gender.
Contact information such as email address, address, country of residence, etc.
Account details such as user name, unique user ID, password, etc.
Proof of identity such as a copy of a passport, identity card, driver’s license, etc.
Payment information such as credit card details, bank details, etc.
Users who are uncertain about what information is mandatory are welcome to contact us.
Profiling is an automatic processing of your Personal Information. We use profiling and data modelling to prevent money laundering, to set prices for services and products, to detect fraud and the risk of fraud, to assess the likelihood of default, and for marketing purposes.
Automated decisions enable us to ensure that our decisions are fast, fair, efficient and correct based on the information we have.

Use and processing of collected information
In order to make the Mobile Application and Services available to you, or to meet a legal obligation, we need to collect and use certain Personal Information. Some of the information we collect is directly from you via the Mobile Application and Services. However, we may also collect Personal Information about you from other sources. Any of the information we collect from you may be used for the following purposes:
Create and manage user accounts
Improve products and services
Respond to inquiries and offer support
Request user feedback
Run and operate the Mobile Application and Services
Billing and payments via the application „Stripe” as a third-party payment processor to assist us in processing your payment information securely. For processing your personal data within the Stripe application, we suggest you to review their privacy policies on this link https://stripe.com/privacy.

Managing and Disclosure of information
If you would like to delete your Personal Information or permanently delete your account, you can do so on the settings page of your account in the Mobile Application. When you delete Personal Information, however, we may maintain a copy of the unrevised Personal Information in our records for the duration necessary to comply with our obligations to our affiliates and partners, and for the purposes described below.
Depending on the requested Services or as necessary to complete any transaction or to provide any service you have requested, we may contract other companies and share your information with your consent with our trusted third parties that work with us, to assist in the operation of the Mobile application and Services available to you. We share your Personal Information with our Business Associates as amended from time to time.
In some cases, we may be required to share your Personal Information with third parties, e.g. if:
We pass on information about you to public authorities, where this is required of us in accordance with applicable law.
We will share your personal information with the parking company if we receive a fine where it can be attributed that you are the last user of the vehicle.
In connection with information technology development, hosting and support, we transfer personal data to data processors that are either located within the EU / EEA or in a third country, provided that there is a sufficient and adequate level of data protection.
We may share your Personal Information with our advisers, such as law firms or insurance companies, should the need arise.
We will disclose any Personal Information we collect, use or receive if required or permitted by law.

Retention of Personal Information
We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law. Therefore, the right to access, the right to erasure, the right to rectification, cannot be enforced after the expiration of the retention period.
Your Personal Information will be deleted by us as soon as the information is no longer necessary to achieve the purposes for which it was given.

Transfer of information
Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. If any such transfer takes place, you can find out more by checking the relevant sections of this Policy or inquire with us using the information provided in the contact section.

The rights of users
You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw consent where you have previously given your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; (iii) you have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing; (iv) you have the right to verify the accuracy of your information and ask for it to be updated or corrected; (v) you have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it; (vi) you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us; (vii) you have the right to receive your information in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof.

The right to object to processing
Where Personal Information is processed for the public interest, in the exercise of an official authority vested in us or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection.
Data protection rights under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights and the Operator aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you wish to be informed what Personal Information, we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
You have the right to request access to your Personal Information that we store and have the ability to access your Personal Information.
You have the right to request that we correct any Personal Information you believe is inaccurate. You also have the right to request us to complete the Personal Information you believe is incomplete.
You have the right to request the erase your Personal Information under certain conditions of this Policy.
You have the right to object to our processing of your Personal Information.
You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
You also have the right to withdraw your consent at any time where the Operator relied on your consent to process your Personal Information.

How to exercise these rights
Any requests to exercise your rights regarding your personal Information s can be directed to the Operator through the contact details provided below:
„FAST FOX LLC”
Chișinău, Republic of Moldova
str. Mihail Kogălniceanu 49, ap. 10
MD-2009
E-mail: office@foxscooters.md

Please note that we may ask you to verify your identity before responding to such requests. We cannot respond to your request or provide you with Personal Information unless we first verify your identity or authority to make such a request and confirm that the Personal Information relates to you.

Links to other resources, Cookies
The Mobile Application and Services contain links to other resources that are not owned or controlled by us. We encourage you to be aware when you leave the Mobile Application and Services and to read the privacy statements of each and every resource that may collect Personal Information.
If you agree, the information contained in Cookies will be transferred to your mobile device. We use cookies and other tracking technologies to distinguish you from other users of the Mobile Application, the distribution platform (Appstore, Google Play Market) or and to remember your preferences. We use the following cookies: strictly necessary, analytical or performance, functionality and targeting cookies, directional. We will use this information to make our website and the advertising displayed on it more relevant to your interests.


Information security, data breach
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. However, no data transmission over the Internet or wireless network can be guaranteed. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will send you an email.

Changes and amendments
We reserve the right to modify this Policy or its terms relating to the Mobile Application and Services from time to time in our discretion and will notify you of any material changes to the way in which we treat Personal Information. Any updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Mobile Application and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different from what was stated at the time your Personal Information was collected.

Policy acceptance
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Mobile Application and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Mobile Application and Services.